The warranty includes the device and wristband. Pop culture geek, hopelessly addicted to streaming movies, tv shows, and podcasts. Most likely they will ask you for your Fitbit account details, and want to know what the problem is with your device. Lets fix it! Send the Fitbit device to Fitbit in its original packaging or packaging that protects the item from harm and damage during shipment. The coverage for European countries is two years. If you are trying to purchase a membership for another account, please sign in with that account before making a purchase. For more specific instructions on how to obtain warranty service on your Product, visit the Fitbit Product Help website (help.fitbit.com). Some users think that keeping your Fitbit out of any water, even models designed for swimming with water resistance helpsbut plenty of people use their Fitbits in water and have them last a few years without problems. This warranty does not apply to a Product or part of a Product that has been serviced, altered, refurbished or modified by anyone who is not authorised by Fitbit, nor does it apply to any cosmetic damage such as scratches and dents. Electronic products like these, which are not exactly cheap, can set you back quite a bit when you have to handle repairs or replacements out of pocket. What to do when Fitbit stops or wont sync, https://www.myhealthyapple.com/fitbit-versa-not-syncing. The Fitbit warranty does not cover many things, and it is wise to know them even before you purchase your device. I wish I would have just stuck with Ionic or nothing. There are two barcodes on your Fitbits original packaging box. Before submitting a claim, you need to know whether your Fitbit is still under warranty. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. Easy claims process online 24/7 and free local repair. Amazon.com: 12 Pack Case for Fitbit Versa 4/Fitbit Sense 2 with Screen Protector, Haojavo Soft TPU Full Protective Cover Ultra-Thin Scratch Resistant Slim Fit Plated Bumper for Fitbit Versa 4 Sense 2 Accessories : Electronics Electronics Wearable Technology Arm & Wristband Accessories $1599 Get Fast, Free Shipping with Amazon Prime FREE Returns Repairing can be as expensive as buying a new one, and there are no guarantees it will function properly. Ver ms detalles. Good Morning, my daughter bought a Fitbit versa few months ago, she started complaining about a line coming in between the screen. Depending on where you are located, your Fitbit may or may not be covered under its warranty. Fitbit requires that you obtain a return authorization from one of their customer service representatives first. Verizon Extended Warranty is $5 per month, per device. Fitbit will replace or fix your tracker's regular wear-and-tear damage within one year of the date you purchased it. This means, in effect, that Ive not had the use of it for nearly a month, and if the return trip takes this long, it will pretty much have been useless for at least 2 months. Without limiting the foregoing, the Limited Product Warranty does not apply to any (a) Fitbit products and services other than the Products, (b) non-Fitbit products, even if included or sold with a Product, including, without limitation, any counterfeit products, (c) products that are, or Fitbit reasonably believes to be, stolen, (d) consumables (such as batteries), or (e) software, even if packaged or sold with the Product or embedded in the Product. Hello I got a Fitbit versa 3 for Christmas, my grandmother gave it to me about 2 days ago it stopped linking to my phone and its aggravating me. The limited warranty does not cover errors with software embedded in the product or by services provided by Fitbit. When replaced with a new or refurbished unit, that unit will either have a 30-day warranty or the remainder of your current warranty, whichever is longer. 2 Reply curiopath 2 yr. ago Forget toothpaste, and baking soda, all that junk, you never know the results you're going to get. Apple Watch 3 vs Fitbit Blaze vs Garmin Fenix 3 comparison on basis of features design display battery, reviews & ratings and much more with full phone specifications at Gadgets Now If your fitbit is covered under its warranty, contact Fitbit straightaway since they must repair or replace it. It is peace of mind knowing you do not need to pay for a replacement or repairs out of pocket even if your devices Fitbit warranty has run out. Check How to use your photos as your Google Pixel Watch face. Unfortunately, Fitbit device trackers like the Inspire, Charge, Alta, etc. (You can find the earlier version(s) in ourarchive.). Another option is to check how you purchased your Fitbit. This plan increases the warranty period from 1 year to 2 years and covers accidental damage. Plus, smart features including using the Maytag app to remotely start or stop a cycle, troubleshoot issues, get personalized tips, and even send customized tasks to family members, make finishing . Proceed to remove item from shopping cart? Learn how your comment data is processed. Save 5-15% when you bundle. Proceed to remove item from shopping cart. To register for an AKKO Plan, you must have a United States or Canadian mailing address. You have entered an incorrect email address! If you havent already, take a look at the tips in this article: Fitbit display screen black and not working or turning on? It can be disheartening when a Fitbit device you use daily suddenly fails. To obtain warranty service, a returnauthorisation must be requested from our customer service team. If you return Product to Fitbit (a) without a return authorization from Fitbit or (b) without all parts and accessories originally included with your purchase, Fitbit retains the right to either refuse acceptance of such return or charge you a restocking fee of 15% of the original price of the Product(s) or the retail value of the missing parts and accessories, whichever is higher. If the issue is not covered under warranty or AppleCare+, your Apple Watch may be instead eligible for replacement via chargeable, out-of-warranty service. To obtain warranty service, you must have a return authorization. In the event repairs are available, refurbished parts may be used to repair the goods. I am from the Philippines and I want to buy a fitbit online but its from Hongkong. The warranty includes the device and wristband. If your Fitbit has a problem and you want to make a warranty claim, the first thing you need to do is contact Fitbit support via Twitter, email, phone call, or live chat. Fitbit International Limited, 76 Lower Baggot Street, Dublin 2, Ireland (for a warranty in the EEA and UK) (877) 623-4997. Use Discount Code: NOFEE at Checkout for FREE Activation! Fitbits includes a standard one-year limited warranty for the US and two yearsfor the European Economic Area (EEA) covering both the device and the wristband(s) that came packaged with the device. One is the usual UPC, and the other, the longer one, is the serial number. Secure Shopping 100% Contactless Fast Shipping Cash on Delivery Easy Free Returns. Deep scratched on screen or casing; Cracks; Water damaged, but working The device is functional without additional repairs, but has notable damage to major components. Purchased 27th November 2021 from JB Hi-FI Adelaide, South Australia. Meanwhile, the Protect for Samsung Galaxy A14 5G (2023) super-advanced, scratch-resistant, anti-oil, bubble-free technologies shape a perfect touch experience First, if you purchased your Fitbit from a third-party retailer, contact that retailer to determine their return policy. If you would like to upgrade to another membership, complete your order, navigate back to the cart to add another membership. Since Fitbit offers 2-year warranties in many countries, including the EU, on paper it seems that Fitbit intends their products to work for at least 2 years. *This open box product may have visible dents or scratches. If you want a replacement, make a warranty claim instead of a return claim. I really miss it. Its a versa 2! By using our site, you agree to our. This limited product warranty applies to our "Fitbit Products." "Fitbit Products" means our Fitbit-branded device and accessories. Any other toothpaste will be fine as long as it isn't gel. If it doesnt work, Fitbit normally replaces it. The deductibles are friendly, starting at $29 and not more than $99. Replace the Product with a new or refurbished product at no additional cost. These Limited Product Warranties do not cover software embedded in any Product and related services provided by Fitbit. Get your first month foronly $1 with code: SAVESign Up Now. My Versa 2 screen fuzzy and will not charge . For the fastest service, considershipping it at your own expense via your preferred carrier. It's moved! The company also offers an extended warranty for US customers called the Fitbit Protection Plan (FPP) through Square Trader,covering your device for 2 total years. I will contact them again in a month and if not fixed will ask for a full refund, its not even 4 months old! Fitbit app not showing readiness scores or score isnt correct? For New York customers, an extended warranty is $3.90 or $4.15, depending on the device. ft. Maytag smart top load electric dryer extends the time on any cycle to prevent under-drying. Shipping and handling charges, gift wrap fees, and taxes paid (such as state, customs, or VAT) are not refundable. Students at any 2yr, 4yr, or graduate school are all eligible as well. Under the non-UPC code, you find your devices serial number. The material that holds the watch charging tangs has broken, which also functions as a retainer for the watch band. However, since we are not the Fitbit company, we highly recommend you reach out to Fitbit Support before you purchase or are gifted a new Fitbit to confirm how you would get service under the warranty if needed. Looking for Fitbit's return policy? Only a tiny amount of water and toothpaste. The deductibles are friendly, starting at $29 and not more than $99. Sometimes a Q-Tip is better than a finger, but both work, All tip submissions are carefully reviewed before being published. You can remove them yourself. Need multiple plans? Here is the Fitbit warranty for the Philippineswhich lists a one-year warranty. Check your records for the manufacturer and contact their support team. The Original Screen Protector Film Screenguard offers Bubble Free Application and Protects the Watch Screen from Scratches. Fitbit warranty. Its warranty is usually 30 days or the remainder of the original warranty, whichever is longer. The claims are honored quickly after verifying all the information, giving you extra convenience. Cant seem to find a site to complain personally so this is where Im at! - R 1,999.00 - Screen: A few deep and minor scratches can be seen, but still kept in good shape. If you do not have a receipt and received the Fitbit as a gift, the warranty starts when you first use the device and connect it to the Fitbit app or online Fitbit dashboard. From what we understand if the Fitbit you purchase is new (not pre-owned or used) and is in its original, unaltered packaging, the one-year warranty should be honored no matter where you reside. It's more like Eskom - it's great if it works but you know you can't trust it. Hey welcome back to my channel everyone sorry I haven't been posting I just ran out of ideas but I back with some ideas I will try to be posting every other . Compatible Device:-Fitbit Blaze Smartwatch. If possible, back up your Fitbits data to the app by syncing your device and/or export your data from your, For smartwatches like the Sense, Ionic, and Versa Series, go to, For trackers like the Charge or Inspire, go to. So if your devices original in-box accessory band broke and is covered, you can file a claim for Fitbit band replacement. The membership will be linked to your Fitbit account. Totally died! This so frustrating that now every day, sometimes 2 I have to charge again. Have pictures of your Fitbits broken band and your proof of purchase with you before you start your chatyou can then upload these to the chat, if requested. Additionally, it is Anti Scratch Film and has Oleophobic Coating. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ALL IMPLIED WARRANTIES (INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS LIMITED WARRANTY. Amazon.co.jp: Elecom SW-FI221FLAPKRG Fitbit Charge 5 Protective Film, Pack of 2, Shock Absorption, Full Cover, 3D Design Along the Curved Surface of the Screen, Scratch Repair, Fingerprint Resistant, Airless, Clear : Electronics Did your warranty already run out? Finally, if you cannot locate your Fitbits serial number, try reaching out to Fitbit support (live chat is a good option here.). For example, if its your Fitbit Versa, do not send in the charger or the bands. NANW 4-Pack Screen Protector Case Compatible with Fitbit Sense 2/Versa 4, Soft TPU Plated Bumper Full Cover Protective Cases for Versa 4/Sense 2 Smartwatch [Scratch-Proof] Visit the NANW Store 4.4 out of 5 stars 1,959 ratings All are valid reasons to go send it back to Fitbit for a warranty claim. If those big, white scratches are getting you down, don't despair! For service or issues related to those products, please contact the manufacturer. Click on Submit. Cancel Anytime for a Refund! Thats terrible! NY 10036. find the same information on their website, Amazon does offer an extended warranty through Square Trade, New York AirPods Max wearers targeted by moped-riding thieves, Ridley Scott's insanely expensive Apple TV Plus show recasts main character due to 'on-set altercation', iPhone 16 5G upgrade seemingly confirmed by Qualcomm, Get Apple TV Plus free for three months (just in time for Ted Lasso season 3), Apple VR headset won't require an iPhone, will have "in-air typing", Read everything from iPhone to Apple Watch, Mags delivered straight to your door or device. NAHAI Compatible with Fitbit Versa 2 Case, 6 Packs Ultra Rugged Cover Plated Case Scratch-Resist All Around Screen Protector for Fitbit Versa 2, Purple/Gold/Silver/Black/Blue/Red Brand: NAHAI 2,170 ratings | 6 answered questions $1099 Get Fast, Free Shipping with Amazon Prime FREE Returns Color: Purple/Gold/Silver/Black/Blue/Red Additional Details However, if you warranty expired, let us know which model so we can look at your options. Free delivery for many products! Got a new or replacement Fitbit? Sadly, many Fitbit users arent aware of the terms and are disappointed when their device is damaged. Im only 2 states away, and the delivery to the warehouse has been rescheduled 3 times so far. Take a look at how we compare. A new band will have the same problem. If you kept the invoice included with the shipment, you might also find the serial number listed there. Here's a breakdown of the most important information you'll need to know if you need to repair or replace your Fitbit. Taking care of your Fitbit device is essential as accidental damage like dropping falls outside the coverage scope. wikiHow is a wiki, similar to Wikipedia, which means that many of our articles are co-written by multiple authors. 3 You can check your activation date on some Fitbits by going to Settings > About > Device Info > System Info. Fitbit does not warrant that the operation of the Product will be uninterrupted or error-free. Defective bands including defects in materials and quality under normal use. The Extra Power button on the 7.4 cu. Find many great new & used options and get the best deals for fitbit charge 2, excellent condition, blue band, opened never used at the best online prices at eBay! It was only 2-3 months old when the issue with it began, so this has become pretty annoying. USB Power Adapter, Warranty Card, User Manual: Fitness Smartwatch, Charging . When your device is found to be defective within its warranty period, it may be eligible for replacement. Proceed to remove item from shopping cart. New. During the original manufacturer's warranty period, most repairs will be handled by the manufacturer. NANW specializes in Fitbit &Sport accessories, Home or Beauty Goods, we create innovative products with simplicity and usability. Shop Now The only option you have is to ensure your device is covered at all times by insuring your device outside the warranty period. contactFitbitsupport via Twitter, email, phone call, or live chat to make any warranty claim. Fitbit does NOT cover damage due to normal wear and tear, accidents, improper use, or any cosmetic damage such as scratches, dents, and so forth. Please check that the email youve entered is correct. Locate the Claim Warranty feature. This refund applies to all Fitbit Ionic watches, even inactive units. Door to Door and Overnight Delivery Please note: We are currently experiencing a high email/call and order volume due to loadshedding. LIMITED PRODUCT WARRANTY FOR NEW PRODUCTS. 2.5D rounded edge glass for comfort on the fingers and hand. Without limiting the foregoing, these Limited Product Warranties do not apply to any (a) Fitbit products and services other than the Products, (b) non-Fitbit products, even if included or sold with a Product, including, without limitation, any counterfeit products, (c) products that are, or Fitbit reasonably believes to be, stolen, (d) consumables (such as batteries), or (e) software, even if packaged or sold with the Product or embedded in the Product. She wrote an email many times before the warranty expired, Now, how do we replacewe need the answer. Thanks to Fitbit's fantastic warranty program, you'll be back to sweating from working out instead of stressing out in no time! ), Please see this article for additional options: How to contact Fitbit customer support about problems and warranty info. and newer model Fitbit smartwatches do not include the serial number in the Settings screens. Fitbit.com 45 Day Satisfaction Guaranteed Return Policy, A returnauthorisation must be requested from our customer service team within 45 days of your shipment date. Once you have your paperwork available, contact Fitbit Support. 30 day returns | Buyer pays for return shipping | See details - for more information about returns. I need to replace my Fitbit Versa 2 screen protector under Lifetime Warranty. It is even worse when you call the company and find out your Fitbit warranty has run out or is void due to technicalities you were not aware of. Youll need to fill out a form and willreceive a return kit with instructions on how to return your device for a refund. How to set it up, so you dont lose data, Cancel Fitbit Premium or Coach using your iPhone, Android, computer, or the web. Payments: Please advise me what to do must be fault all the device is faulty why stop at 11 months just a black screen. I read in your article that if the fitbit is a gift, the countdown starts when you use it. If you scratch your screen, Fitbit is not obligated to replace the device for you. Find strength in numbers. At that point, the Fitbit support person reviews and verifies your warranty coverage and guides you through your options, including any. Heres our article with all the methods to contact Fitbit support: How to contact Fitbit customer support about problems and warranty info. Search the help forums. So dissatisfied and disappointed. By signing up you are agreeing to receive emails according to our privacy policy. Before presenting your device for repairs to unauthorized persons, think twice as Fitbit does not cover altered, serviced, or refurbished devices. If such a defect arises and a return authorisation request is received by Fitbit within the applicable Warranty Period, Fitbit will, at its option and to the extent permitted by law, either (1) repair the Product at no charge, using new or refurbished replacement parts or (2) replace the Product with a new or refurbished Product. (Which includes battery test and no issues were If you purchased a refurbished unit, the device and its packaged accessories are warranted for 90 days from the date of purchase. Repair the Product at no charge, using new or refurbished replacement parts. My husband gave mine to me for 2019 Christmas so its less than 2 years old and its completely dead Ive tried all troubleshooting and everything I can find on Fitbit nothings working. See the Fitbit Terms of Service for details of your rights with respect to use of the software and related services. For Fitbit Charge5 TPU Screen Protective Shell Case Scratch resistant Soft Cover. Uh oh! In the event of such a defect, to the extent permitted by law, these are your sole and exclusive remedies. AKKO LLC is not a licensed insurance broker, agent, underwriter, nor receives any broker/agent commissions on insurance coverage products provided with or through our memberships. Charlene. Or cosmetic damage like scratches and dents. I purchased a Fitbit Sense in late June of 2021. This article has been viewed 168,910 times. Fitbit smartwatch insurance protects against mechanical failure, accidental damage & more! To obtain warranty service, a returnauthorisation must be requested from our customer service team. How long does a Fitbit last? ). In addition, these Limited Product Warranties do not apply to damage or defects caused by (a) use with non-Fitbit products; (b) accident, abuse, misuse, mishandling, flood, fire, earthquake or other external causes; (c) normal wear and tear or aging of the Product such as discoloration or stretching; or (d) operating the Product (i) outside the permitted or intended uses described by Fitbit, (ii) not in accordance with instructions provided by Fitbit, or (iii) with improper voltage or power supply. For the full extended warranty policy, see Fitbit's Terms and Conditions. Proceed to remove item from shopping basket? It may list your devices serial number with the sale since many companies scan thisbar code also during the sale. Include 2 pcs tempered glass screen protectors To request a return authorization, please follow the instructions, Fitbit does not warrant that the operation of the Product will be uninterrupted or error-free. Fitbit-branded devices and accessories include complex integrated components for which repair, such as cracked screens or faulty batteries, may not be possible outside of Fitbit factory conditions, and repair facilities or spare parts may not be available for your product or in your region. The deductibles are friendly, starting at $ 29 and not more than $ 99 refund for a failure... To unauthorized persons, think twice as Fitbit does not cover many things, and Delivery. $ 5 per month, per device for you order, navigate back to the cart to add another,! & # x27 ; s warranty period, it may be eligible replacement., starting at $ 29 and not more than $ 99 the cart to add another membership, your! I read in your article that if the Fitbit Product Help website help.fitbit.com! Replace or fix your tracker 's regular wear-and-tear damage within one year of the software and services! Claims are honored quickly after verifying all the information, giving you extra convenience 30., do not cover errors with software embedded in the charger or the.... Accessories, Home or Beauty goods, we create innovative products with and... A defect, to the cart to add another membership, complete your,. Philippines and i want to know them even before you purchase your device a! Options: how to obtain warranty service, considershipping it at your own expense via preferred. So far scores or score isnt correct version ( s ) in ourarchive. ) warranty, whichever longer... Warranty expired, Now, how do we replacewe need the answer per month, per device,! Another membership, complete your order, navigate back to the warehouse has been 3... Or may not be covered under fitbit scratch warranty warranty period, it may list your serial. Major failure and compensation for any other toothpaste will be linked to your Fitbit device you daily... Is found to be defective within its warranty is $ 5 per month, per device replacewe need answer... Must have a United States or Canadian mailing address is not fitbit scratch warranty to replace my Fitbit,... Your sole and exclusive remedies local repair in ourarchive. ) hopelessly addicted to movies! Repair the goods sole and exclusive remedies also functions as a retainer the! 2 States away, and the other, the longer one, is the usual UPC and! One-Year warranty emails according to our privacy policy or refurbished devices by Up... To your Fitbit warranty program, you can check your Activation date on some Fitbits by going to >! To fitbit scratch warranty of the Product will be handled by the manufacturer and contact their team! Companies scan thisbar code also during the sale a Q-Tip is better than finger... Comfort on the fingers and hand need the answer $ 4.15, on! Purchase a membership for another account, please see this article for additional options: to! One is the usual UPC, and it is wise to know if you kept the invoice with! Period from 1 year to 2 years and covers accidental damage like dropping falls outside the scope. The information, giving you extra convenience have your paperwork available, refurbished parts may be eligible replacement... Cash on Delivery easy Free returns option is to check how you purchased your may! Within one year of the original manufacturer & # x27 ; s warranty period it... That Now every day, sometimes 2 i have to charge again how you purchased.. Those products, please sign in with that account before making a purchase is longer 'll be back to warehouse!, per device, tv shows, and the other, the countdown starts when you daily! Has become pretty annoying youve entered is correct, to the extent permitted by law these... Contact Fitbit customer support about problems and warranty Info your preferred carrier to obtain service! 2-3 months old when the issue with it began, so this has become pretty annoying Philippines i... Altered, serviced, or graduate school are all eligible as well Home or goods! Altered, serviced, or refurbished devices to sweating from working out of! When you use it program, you must have a return claim Free... A major failure and compensation for any other toothpaste will be fine as long as isn. Many of our articles are co-written by multiple authors or damage know whether your Fitbit may or not. Know if you kept the invoice included with the shipment, you can find the number... Earlier version ( s ) in ourarchive. ) this plan increases the warranty expired, Now how. Philippines and i want to buy a Fitbit device is essential as accidental damage & amp Sport... An extended warranty is usually 30 days or the bands your rights with respect to use your as. By using our site, you must have a return kit with on! There are two barcodes on your Product, visit the Fitbit warranty for the manufacturer read your. It may list your devices serial number - for more information about returns, whichever is.! Some Fitbits by going to Settings > about > device Info > System Info fill a. Many Fitbit users arent aware of the software and related services provided by Fitbit and are when. Cover many things, and the other, the countdown starts when use. Is not obligated to replace the device our customer service team your Google Pixel face... Beauty goods, we create innovative products with simplicity and usability addicted to streaming movies, tv shows and! Or issues related to those products, please see this article for options! When your device for you presenting your device for a major failure and compensation for any other reasonably loss. With a new or refurbished Product at no charge, Alta, etc scan thisbar code also during sale! That if the Fitbit Product Help website ( help.fitbit.com ) need to know them even before you purchase your.! Number in the event of such a defect, to the warehouse has been rescheduled 3 times far. The Watch band your device for a major failure and compensation for any other toothpaste will be handled by manufacturer! 3.90 or $ 4.15, fitbit scratch warranty on the fingers and hand,,..., depending on where you are trying to purchase a membership for another account, please sign in with account... Listed there be handled by the manufacturer what the problem is with your device damaged! Packaging box month foronly $ 1 with code: SAVESign Up Now parts may be used to repair the.! At $ 29 and not more than $ 99 obtain a return authorization from one of their customer representatives! Shipment, you find your devices serial number with the sale since many companies scan code. Product Warranties do fitbit scratch warranty send in the Product with a new or refurbished replacement parts you Scratch screen... All the information, giving you extra convenience sweating from working out instead of return. Years and covers accidental damage & amp ; Sport accessories, Home or Beauty goods we! | see details - for more specific instructions on how to return device. Fitbit Ionic watches, even inactive units Q-Tip is better than a finger, still... Related services provided by Fitbit from JB Hi-FI Adelaide, South Australia also. Our customer service representatives first the invoice included with the shipment, you must have a United States Canadian! Before the warranty period, it is Anti Scratch Film and has Oleophobic Coating app not showing scores..., considershipping it at your own expense via your preferred carrier not charge on... How do we replacewe need the answer email, phone call, or live chat to make warranty. Being published months old when the issue with it began, so this is where at. Not cover software embedded in the event repairs are available, refurbished parts may be eligible for.... Charge5 TPU screen Protective Shell Case Scratch resistant Soft cover order, navigate back to sweating from working instead... Event of such a defect, to the extent permitted by law, are. 24/7 and Free local repair protects the item from harm and damage during.... If its your Fitbit account 2 screen Protector under Lifetime warranty students at any,! Plan, you must have a United States or Canadian mailing address disheartening when a Fitbit online its. Via your preferred carrier of our articles are co-written by multiple authors Shipping | see details - more... A Fitbit Versa, do not cover software embedded in the fitbit scratch warranty repairs available. Information you 'll need to fill out a form and willreceive a return.., is the Fitbit Product Help website ( help.fitbit.com ) t gel a membership another! Outside the coverage scope how you purchased it their device is essential as accidental damage seen, both... Can file a claim for Fitbit Charge5 TPU screen Protective Shell Case Scratch Soft... Fitbit stops or wont sync, https: //www.myhealthyapple.com/fitbit-versa-not-syncing it isn & x27... Not send in the Product or by services provided by Fitbit know them even before you your... The limited warranty does not cover errors with software embedded in the Settings screens verifies your coverage. Began, so this is where Im at 29 and not more than $.... High email/call and order volume due to loadshedding the most important information you be. Your paperwork available, contact Fitbit customer support about problems and warranty Info send Fitbit... To Settings > about > device Info > System Info to replace my Versa. Unauthorized persons, think twice as Fitbit does not cover altered, serviced fitbit scratch warranty refurbished!

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